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Charlottesville Insurance Agency

Serving our community since 1872

Insurance for all of life

We are a locally owned independent insurance agency that has served Charlottesville, Albemarle, and surrounding counties for six generations. Whether you are opening a new business, buying a car, need better rates on your home, or any other insurance need – we would love to have the opportunity to serve you.

Hanckel-Citizens Insurance office is open to clients by appointment only. Please call 434-296-7191 if you would like to schedule an in-person meeting.

Our Summer hours are as follows:
Monday, Tuesday and Thursday: 8:30am-4:30pm
Wednesday: 8:30am-12:30pm
Friday: 8:30am-3:00pm

If an insured needs a change processed immediately, please email the information to info@hanckelcitizens.com

If you need to report a claim, please call the company direct at the number below:

Acuity Insurance: 800-242-7666
AIG: 888-760-9195
Brethren Mutual Insurance Company: 800-621-4264
Chubb Claims: 800-252-4670
Chubb Workers Comp: 800-699-9916
Cincinnati Claims: 877-242-2544
Donegal Insurance Group: 800 877-9006
The Hartford Insurance: 877-853-2582
Maine Mutual Group: 800-343-0533
MMG (Main Mutual Group): 888-664-2455
Mutual Assurance Society of Virginia: 800-648-1794
Philadelphia Insurance: 800-765-9749
Progressive: 877-776-2436
Travelers Insurance (Personal Lines): 800-252-4633
Travelers Insurance (Commercial Lines): 800-238-6225
Scottsdale: 800-423-7675
West Bend Mutual Insurance: 877-922-5246

Carriers We Represent

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