Home | Auto | Life | Business
Charlottesville Insurance Agency
Serving our community since 1872

Insurance for all of life
We are a locally owned independent insurance agency that has served Charlottesville, Albemarle, and surrounding counties for six generations. Whether you are opening a new business, buying a car, need better rates on your home, or any other insurance need – we would love to have the opportunity to serve you.
Hanckel-Citizens Insurance office is open to clients by appointment only. Please call 434-296-7191 if you would like to schedule an in-person meeting.
Our Summer hours are as follows:
Monday, Tuesday and Thursday: 8:30am-4:30pm
Wednesday: 8:30am-12:30pm
Friday: 8:30am-3:00pm
If an insured needs a change processed immediately, please email the information to info@hanckelcitizens.com
If you need to report a claim, please call the company direct at the number below:
Acuity Insurance: 800-242-7666
AIG: 888-760-9195
Brethren Mutual Insurance Company: 800-621-4264
Chubb Claims: 800-252-4670
Chubb Workers Comp: 800-699-9916
Cincinnati Claims: 877-242-2544
Donegal Insurance Group: 800 877-9006
The Hartford Insurance: 877-853-2582
MMG: 800-343-0533
Mutual Assurance Society of Virginia: 800-648-1794
Philadelphia Insurance: 800-765-9749
Progressive: 877-776-2436
Travelers Insurance (Personal Lines): 800-252-4633
Travelers Insurance (Commercial Lines): 800-238-6225
Scottsdale: 800-423-7675
West Bend Mutual Insurance: 877-922-5246

Home Insurance
For most people their home is the greatest asset. Our experienced agents can help you find the best coverage to protect your home, apartment or condo, as well as your belongings based on your individual needs.

Auto Insurance
Having great auto insurance is important. As an Independent Agent we can check several preferred insurance companies to find you the best combination of protection and price.

Life Insurance
Protect your loved ones in the event of an unexpected or untimely death. Life insurance safeguards your family’s home and lifestyle by helping to cover lost income, the mortgage, and other final expenses. It may be uncomfortable to think about, but purchasing a life insurance policy might be the most important thing you can do for your family.

Business Insurance
Even if you have a successful business, disaster could strike at any moment and force you to shut your doors. Companies typically carry insurance to mitigate the risk of unforeseen damage.








Carriers We Represent




